What is a business software suite?

A business software suite is a comprehensive set of applications or products for managing every area of a business. These areas typically include: people, finances, operations, customer information, sales, marketing and more. This type of software is also known as ERP or enterprise resource planning software. Sage Business Cloud is an example of a modern business software suite or solution.

Instead of relying on old and unreliable ERP, you need a powerful, flexible business management solution

Bring different parts of your business together in one place and gain a comprehensive view of your operations.
Since its inception in the 1960s, the concept of ERP has evolved from a tool for materials to a solution for managing every area of your business.
However, today ERP doesn’t encompass what growing businesses need. Often, when a customer adopts ERP, they struggle to get support or find fixes for bugs. Similarly, it can take years for a business to generate a return-on-investment on a traditional ERP system, and these solutions are difficult to adapt.

Unlike old and expensive ERP software, a business management solution:

  • Enables the reviewing of business-critical information in real time
  • Adapts to your changing business requirements
  • Offers you and your team a modern and intuitive user experience
  • Simplifies every part of your operation and helps reduce costs
  • Helps you and your management team focus on growing your business

Typical Modules

  • Accounting

    Manage core financial data for general ledger, accounts payable, accounts receivable and bank reconciliation. Likely includes billing and invoicing and financial reports such as profit and loss, cash flow statement and balance sheet. Connect with modules for purchase orders, inventory etc. May also include additional, industry-specific features, such as fund accounting (for nonprofits).

  • Reporting & analytics

    Track key performance indicators (KPIs) and optimize performance across all business functions. Get actionable insights, flag issues and operations that can be improved. Features include dashboards, data visualization tools, scorecarding and report writers.

  • Customer relationship management (CRM)

    CRM encompasses functions including client contact management, customer service and support, help desk, field service management and more. This application is often at the center of these systems, especially for service and sales industries.

  • Human resources (HR)

    Manage core HR functions including benefits administration, personnel tracking and payroll. Includes workforce management capabilities such as employee scheduling and time and attendance. May also include strategic HR functions such as applicant tracking, performance review, talent management and learning management.

  • Inventory Management

    Automate processes for ordering, storing and tracking inventory. Monitor on-hand inventory balances, track raw materials and stocked items and manage lots. Features include product categorization, sales and purchase orders, electronic scanning and automatic ordering.

  • Marketing & sales

    Attract new customers and visitors, build your brand, deliver promotional materials and nurture leads through the sales funnel. Features include marketing automation, lead generation and management, email marketing and social media management, resource management and analytics.

  • Content management

    Upload, store, share and back up business documents and files. Manage everything from purchase orders to client contact information to employee Returns and performance records.

  • Scheduling

    Create and maintain employee schedules, assign workers to shifts, track attendance, manage customer service delivery and dispatch schedules for field service workers. Features include calendar management, automatic reminders and time-clock management.

  • Workflow management

    Define, control and automate business workflows. Features include task and time tracking, automatic notifications, graphical process modeling, role-based access and reporting

Learn More about Business Management Systems